How installation works
Five steps, the same every time, whether it’s one door or sixty windows.
Consultation at the house
Whit walks every opening with you — inside and out. We look at framing, flashing, stucco or siding condition, and how you actually use each room. You get straight answers on material and full-frame vs. insert.
Measure & written proposal
Every opening measured by the person who will install it. The proposal lists each unit, glass package and finish, what’s included, the schedule, and a fixed price. Take your time with it.
Order & schedule
Custom units take four to twelve weeks depending on the line. We confirm the install window when product ships, and sequence whole-house jobs room by room so you stay in the house.
Install
Floors, furniture and landscaping protected. Old units out, openings inspected and repaired, sill pans and flashing installed, new units set plumb and square, foamed and sealed. Interior trim and exterior finish completed by the same crew. Most whole-house projects: three to eight working days.
Walkthrough & warranty
We operate every unit with you, explain care, haul away everything, and hand you the manufacturer registration plus our own workmanship warranty in writing.
Second-story work on a big stucco house: scaffold, not ladders.
What “done right” means to us
Sill pans, always
Every opening gets a sloped, sealed sill pan so any water that ever gets past the unit drains out — not into your wall.
Backer rod, then sealant
Manufacturers specify it; most crews skip it. Low-expansion foam at the jambs, backer rod and a proper sealant joint outside.
Stucco, brick & siding
We cut clean, flash correctly, and finish the exterior to match — including stucco patch and color coat on full-frame jobs.
Our people
No subcontracted crews. The same installers from measure to walkthrough, and a foreman on site every day.
When something goes wrong
Windows and doors are custom product, and custom product sometimes arrives wrong — a cracked pane from shipping, a wrong-handed sash, a finish that doesn’t match the order. It’s rare, but pretending it never happens is how this industry earns its reputation. Here’s what actually happens with us:
We inspect before install day. Every unit is checked when it arrives, not discovered broken with your wall already open. A bad unit gets reordered the same day we find it.
The job doesn’t stall. The rest of your openings proceed on schedule; the reordered unit is installed when it lands. A reorder takes real time — custom lead times apply to replacements too, and we’ll give you the honest date, not a hopeful one. No opening is ever left unfinished or unsealed while we wait.
After the job, you call the people who did the work. Our workmanship warranty is in writing on top of the manufacturer’s, and we’re in Franktown — twenty minutes from most of our jobs, not a call center. If a lock is stiff or a seal fails in year three, you call, we come back. That’s the whole policy.
Living in the house during the work
Most of our clients do. We work one room or one elevation at a time, close up every opening before we leave for the day, and keep the site clean — drop cloths, plastic, daily vacuuming. Pets and kids are a normal part of our day.
Winter installs are fine. We open one hole at a time and the new unit is in within the hour; the house doesn’t have a chance to get cold.